Privacy Policy

Effective Date: 19/05/2026, 16:02:17

Introduction and Organizational Info

We, at Mercy Hill Church, are dedicated to serving our community members, visitors, and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website mercyhillcincy.com, and any related interactions. Our primary goals in processing this information include:

  • Enhancing the user experience on our platform by understanding community needs and preferences.
  • Improving our ministries and services to meet the evolving demands of our users.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please feel free to contact us at info@mercyhillcincy.com or +1-US 5138173561.

Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.

Scope and Application

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and community members. Whether you are just browsing our website mercyhillcincy.com, using our services as a registered user, or engaging with us as a valued part of our community, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.

Data Storage and Protection

Data Storage

Personal information is stored on secure servers provided by our data hosting partners, including Webflow. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.

Data hosting partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

Data Processing Agreements

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.

Transparency and Control

We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at info@mercyhillcincy.com or +1-US 5138173561.

Cookies and Tracking Technologies

At Mercy Hill Church, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website mercyhillcincy.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

Understanding Cookies and Tracking Technologies

Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

How We Use These Technologies

  • Essential cookies: Necessary for the website's functionality, such as authentication and security. They do not require consent.
  • Performance and analytics cookies: These collect anonymous information about how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website (using native features like Webflow Analyze).
  • Functional cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences.

Your Choices and Options

We use native, anonymous performance tracking to improve our website experience. Visitors can completely manage or disable cookie settings directly through their individual web browser settings at any time.

Compliance with United States Privacy Laws

To appeal a decision we may make regarding a data request, please contact us within 60 days of receiving our response by using one of the following methods:

In your appeal request, please include your original request, the date of our response, and a brief explanation of why you believe our decision was incorrect.

For residents of the United States of America, the following provisions apply:

  1. Individual Rights: United States privacy laws provide residents specific rights regarding their personal information, additional to what has been described before.
  2. Right to Know: You may request that we disclose to you what personal information we have collected, used, or shared about you, and why. Specifically, you may request the categories and specific pieces of personal information collected, the sources, the purposes for usage, and categories of third parties shared with.
  3. Right to Delete: You may request that we delete personal information we have collected about you.
  4. Right to Correct: You may ask us to correct inaccurate information that we have about you.
  5. Right to Limit: You can request us to only use your sensitive personal information for limited purposes, such as providing you with the services you requested.
  6. Right to Opt-Out: You may request that we stop processing your personal information (“opt-out”). You can make use of your right to opt-out by contacting us directly.
  7. Right to Non-Discrimination: You have the right to be protected from discrimination for exercising your rights.
  8. Submitting Requests: You may submit your request by sending an email to info@mercyhillcincy.com or by phone at +1-US 5138173561. We will verify the request against our records and respond accordingly.
  9. Sensitive Data: We only process sensitive personal data with your prior consent and only for specific purposes clearly disclosed at the time of collection.